Contact Information

If you have any questions regarding our products, orders, payments, shipping, returns, refunds, privacy practices or other customer service matters, please feel free to contact us.

We aim to respond to customer enquiries as soon as reasonably possible during normal business days.

Customer Service

Email: RegosPennell887@gmail.com

When contacting us regarding an existing order, please include your order number and the email address used when placing the order so that we can assist you more efficiently.

Registered Address

Onlimited Digital ApS
C/O Studio B12
Spinderigade 11E
7100 Vejle
Denmark

What You Can Contact Us About

You may contact us regarding:

Product information;
Order status;
Order changes or cancellations;
Payment questions;
PayPal payments;
Cash on Delivery (COD);
Shipping and delivery;
Shipment tracking;
Delayed or missing parcels;
Damaged or incorrect products;
Returns and exchanges;
Refunds;
Privacy or personal data requests; and
General customer service enquiries.

Order Enquiries

For order-related enquiries, please provide where applicable:

Your full name;
Order number;
Email address used for the order; and
A brief description of your enquiry.

For damaged, defective, incorrect or missing products, we may also ask you to provide photographs or videos that reasonably help us review the issue.

Please do not send passwords, PayPal login credentials, complete payment account information or other sensitive authentication information by email.

Returns

Please contact us before returning a product.

Email: RegosPennell887@gmail.com

Do not send a return without first reviewing our Return and Refund Policy and receiving any return instructions that may be required.

Unless we expressly instruct you otherwise, the registered company address should not automatically be treated as an authorized return warehouse or return-processing location.

Privacy Requests

If you wish to exercise a privacy or data protection right, including requesting access, correction or deletion of eligible personal information, please contact:

Email: RegosPennell887@gmail.com

We may request information reasonably necessary to verify your identity before processing certain privacy requests.